Returns & Exchanges
At Radical Yes, we want you to be completely satisfied with your purchase. If your new shoes or accessories aren't quite right, we offer a flexible 30-day return policy for a refund, exchange, or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Ensure all items are in their original, unworn condition with tags attached, and place them back in the original shoe box or protective packaging.
Ship It Back
Print your prepaid shipping label provided by the portal and drop your package off at any authorized postal service location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing